Policies
Returns & refunds
How we handle damaged, incorrect, or missing items.
Damaged or incorrect items
Contact us within 7 days of delivery if an item arrives damaged, incorrect, or defective. We will arrange a replacement or refund.
Perishable food
Due to the perishable nature of food products, we cannot accept returns on food items unless they are damaged or incorrect. Non-food items in original, unopened condition may be returned within 14 days.
Partial fulfillment
If an item is unavailable after you order, we contact you promptly and refund that line — or offer a substitute if you prefer. You are only charged for items we fulfill.
Refund timing
Approved refunds go back to the original payment method within 5–10 business days, depending on your bank or card issuer.
How to contact us
Emailkalebdoffour@gmail.comwith your order number, or call (614) 377-8297 · (614) 325-7385 · (614) 323-7385. Store: 1668 E Dublin Granville Rd, Columbus, OH 43229.
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